Just checking up on the rest of the order from September that I still haven't received...

They are promoting 50% off with the coupon code X50.

Their products are really nice. The Gardenia candle smells incredible! Although, I can't say I'd recommend them servicewise, but some of you were more successful at receiving your orders than I was...

Free Standard Shipping
on U.S. Orders of $100 or more.Allow 5-7 days for shipping.

Place an online order of $100 or more after discount by Jan. 16th, 2006, and receive free standard shipping and handling anywhere within the continental U.S. Shipping and Handling charges will automatically be deducted when you check out. Offer valid for orders shipped to U.S. destinations only. One offer per order. Additional fees apply for expedited shipping and multiple shipping destinations. Not valid with any other offers.

On the opening page in the bottom right:

http://www.labouquetiere.com/catalog-request/images/gift_basket.jpg

If you complete the form with 2 more emails, then apparently you get 10% more off..pricey - you'll need the extra 10%!!!
Send this email to 2 of your friends and receive an extra 10% off our entire collection, we'll email you the details.

Thanks Tigger! :)

I have many items still missing from my orders...no one answers the phone or returns messages. They also turned their fax machine off after I faxed my request to have my orders completed. I am ready for my CC company to take them on if they don't wise up soon. I am very disappointed with their service. :(

I have many items still missing from my orders...no one answers the phone or returns messages. They also turned their fax machine off after I faxed my request to have my orders completed. I am ready for my CC company to take them on if they don't wise up soon. I am very disappointed with their service. :(

If you have free long distance on your cell or VOIP, try calling their local number. They hadn't been picking up when I called their 1-800 number. I think they have caller ID and recognize my number by now :D. So I called their local line and they picked up after the first ring...

I got these off of anywho.com.

LA Bouquetiere
537 Railroad Avenue
South San Francisco, CA 94080
650-742-0706

or

LA Maison de LA Bouquetiere
541 Railroad Avenue
South San Francisco, CA 94080
415-248-1120



BTW: You are much more patient than I. I would have filed with my credit card company a long time ago! I'm only missing 3 items of a 67 item order. Even if I didn't get the other 3- it was still worth the money I paid. That's why I didn't do anything about the charge...

Thanks for the numbers...I will try calling on monday with the info you provided.

I've filed fraud charges against them thru the BBB, Fraud.org and the Attn General's office. The BBB sent me a docket number but, so far, no response from the company. I didn't spend *that* much but it's the principle... Will let you guys know what happens.

-Miss Baphomette

After EIGHT months of calling this company, I filed fraud charges with every organization I could think of... The BBB, Fraud.org, The California Att General's Office, etc., etc., I'd also (thankfully) recorded a number of the frustrating phone calls I'd had with various Bouquetiere staff... After the BBB threatened the company for a THIRD time (because they didn't respond to the first two BBB notices), they finally got a hold of me. And there were absolutely no apologies, no offers of merchandise to make up for their idiocy, nada. The convo was extremely brief and I got my refund within the day. Now why, I ask you, did this take EIGHT ****ING MONTHS and so many complaints on my part?????

UGGGGGHHHHH!!!

The kicker? My mom found a bunch of stuff from their web site (like the kitchen soaps and hand lotions, etc) on sale @ Ross for, like $1 each. How funny is that?


-Miss Baphomette

I have gone through my credit card company and they are investigating them now. I just want the money back from what they did not send.