Unregistered
07-02-2002, 12:22 PM
Is anyone able to answer this question for me? If they do, do they price match both online and retail stores? Thanks for the help.
BTW. Sorry if I post in the wrong forum. I wasn't sure which category this would fit in.
Spoofee
07-02-2002, 06:46 PM
While I was searching on this, I found an interesting homepage
http://www.bestbuysux.org/html/cust5-02.html
Anyways, here's the information you are looking for
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In-Store Price Guarantee
If, within 30 days (14 days for computers, monitors, printers and notebooks, camcorders, digital cameras and radar detectors) of your purchase from Best Buy, you find a local competitor offering a lower price on an available product of the same brand and model, we'll refund the difference plus another 10% of the difference. Bring us verification of the lower price, plus your original Best Buy receipt to claim your refund. Does not apply to special, bonus or free offers, and in California cellular phones and pagers. Does not apply to products with special financing offers. For complete price guarantee details, please see a customer service representative. We reserve the right to limit quantities. See store for complete details.
Online Price Guarantee
At this time we do not have a price match guarantee. However, if you purchase an item online or at an in-store kiosk and choose in-store pick up, and the item is offered at a lower price when you pick it up, you will be charged the lower price.
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Hope this helped. :D
Unregistered
07-02-2002, 10:23 PM
Hey Spoofee,
Yep, you were really helpful. Thanks for directing me to that site also. So far I haven't had much problem with the Best Buy I go to (Cambridge, Mass.) but you never know so i'll be more cautious from now on. I think the only thing us consumers can do is to keep records and get everything they say on paper so you will have proof later when you wanna file a complaint or sue their *ss :D.
Laters.