Results 1 to 5 of 5

Thread: "invalid rebate" question

  1. #1
    L5 Recruit slman's Avatar
    Join Date
    Oct 2002
    Posts
    28
    Thanks
    0
    Thanked 0 Times in 0 Posts

    "invalid rebate" question

    i got myself some Kingstom DDR few weeks ago, it had $20 rebate on it from Kingstom. I just got a postcard saying I won't get my rebate because the purchase date was wrong.

    i know that i DID purchase memory in the right period of time. What can i do now to get my $20?

    (rebate is handled by rebateshq.com, and they seem not to have customer service phone number on their web-site)

  2. #2
    L14 Officer lap1314134's Avatar
    Join Date
    May 2003
    Posts
    730
    Thanks
    0
    Thanked 0 Times in 0 Posts
    i hope u have copies...well i got one too today...but it was for something else...i just called them up and the guy just valdiated mine...
    Try this number 18775803348...it should be on ur postcard a well...just give them the reference number on the top right of the postcard and explain to them wat happened...^_^ Good luck...
    If your left leg is Thanksgiving and your right leg is Christmas, can I meet you in between the holidays?

  3. #3
    L9 Corporal Krakath's Avatar
    Join Date
    Sep 2002
    Posts
    136
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Usually what happens in this case is the rebate people mix up the ship date with the order date.

    That has happened to me on multiple occasions... even after highlighting the correct date.... x.x

    What I usually do is call them up (the number should be on the postcard) and if this is from rebatehq.com (or some place in miami, FL) what you need to do is hold on the line even after they tell you the options. Once you wait for a bit they would say "Please hold for the next available representative" and you get a live person. Usually all the other options are dead ends.

    Note: You might have to make one or two calls to figure out where to wait a bit.

    When you do get a hold of someone, they would ask for the tracking number, which is listed on the postcard. They will tell you why you were rejected (basically reading the postcard) and what you need to tell them is the order date was within the promotional period and its possible that it was confused with something else. A lot of the rebate companies have records of the receipts they receive, and they would verify it right there and correct it.

    What is important is is that you are DESERVING your rebate so you shouldnt give up. Be polite and confident. Worst case scenario is that theyll ask you to fax or mail in your receipt.

    Now, if you dont have your receipt handy, hopefully you ordered this product online. If you have, you can print an order history somewhere, and most rebate companies accept this as well.

    Good luck!

  4. #4
    L5 Recruit slman's Avatar
    Join Date
    Oct 2002
    Posts
    28
    Thanks
    0
    Thanked 0 Times in 0 Posts
    no, there was no phone # on my postcard, but i used lap1314134's number and it worked! - dude on a phone validated my rebate in few minutes! thanks for help!

  5. #5
    L1 New Member rshackleford's Avatar
    Join Date
    Nov 2005
    Posts
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts
    You can contact rebatehq @ 972-538-7200

    Be persistent. Donít give up. The person that answers will try to make you call somewhere else.



    Ramon......Bring this man a rebate that doesn't deserve a robe
    WOW..O&A Party Rocks

Similar Threads

  1. damn "Invalid Session" to hell!
    By chickee in forum Off Topic Discussion & General Questions
    Replies: 1
    Last Post: 08-25-2003, 10:51 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
RSS Feed Facebook Twitter
Spoofee-Footer
Submit Deals
Have a good deal or coupon? Want to share with our members? Please post it on our forums

If it's a hot deal, we will post it on the front page with your name on it!
Follow Us
New Deals
Hot Deals Only (4.5+ stars)
New Coupons
Facebook Fanpage