Amazon is the shizzle of my nizzle

[ksocia]

I would just like to say that Amazon.com rocks. Not only do they actually have happy CSRs (or damn good acting skills,) they will listen to you and actually take action. I called and complained about Microsoft trying to stiff me on a software rebate recently (after going 10 rounds with M$/Young America rebates) and the Amazon people were like "Wow, they suck, we'll refund your money, and you can keep the software, too." And just now I called because a DVD player I bought went down a few bucks in price (it hasn't shipped yet) and they credited my account on the spot with no hassles, and said they'd look into shipping my item faster.
I know these don't seem like much, but it's service like this that makes me come back over and over.
So Amazon, here's to you: :claps: :bigok: :60: :07: :10: :hail:

 

[Big Daddy]

I didn't even know that they had telephone customer service. :hmm:

I actually had a good experience with their e-mail customer service recently too. I purchased a $14 book and added 40 AA batteries for $11 to get free shipping. FYI I could have got 40 AAs for less at the time from Amazon, but I had to spend $25 and it was still a decent price. Anyway, a week or two later I noticed the $11 batteries were on sale for $8, so I crossed my fingers and sent Amazon an e-mail pointing it out and immediately they credited my credit card for $3 no questions asked and no mention of the free shipping benefit I received. Thanks Amazon! :claps: You be the hot digity dog.

 

[MrGovernator]

I called and complained about Microsoft trying to stiff me on a software rebate recently

was that about the 0nenote?? yea, M$ sucks. Bill Gays got countless $$$$, why not just give away the $$$.

 

[atsuko]

Their customer service really kicks ass! I've talked to them a couple of times.. been very satisfied.

 

[ksocia]

was that about the 0nenote?? yea, M$ sucks. Bill Gays got countless $$$$, why not just give away the $$$.

Yep, the very same. Amazon gave me my money back (didn't want the software either LOL ) and after the BBB and/or lawsuits kicked M$ and Young America in the butt, I'm now getting my $100 rebate! Woot for free software and $100. (Already sold the SW used on Amazon for $25)