Can anyone help me figure out my computer/camera problem?

[bartolec]

Hello ... I recently started having problems importing pictures from my digital camera into my computer. When I connect the camera to the USB cable and turn the camera on, Picassa (the photo software I use) usually pops up to import the pictures. The last few times I have tried to put my pics on the computer, nothing happens when I plug the camera in. I have tried opening up Picassa and clicking on IMPORT, but this doesn't work. Has anyone else had a similar problem? I can't figure out what is going on. Any sugguestions would be greatly appreciated, since I am dying to put all of the new pics of our baby on the computer!

 

[morriefisher]

Does your camera come with software to do that?

You should be able to see it in Explorer too.

Try another USB port.

 

[Brother Ron]

doubel click your "My computer Icon"
you should see a list of drives
for example: A: (floppy drive) C: (Local disk) and maybe D: (cd rom)
Plug in your camera via USB and power it on. Watch and see if another drive pops up.
for example E: (Storage drive)
if so this is your Digital camera. If not. Have you tried a different USB port?

 

[JerryP]

The first thing to always do is turn the computer off and then back on. I was having some inexpiable USB problems last week and it turned out the computer had simpley lost track of where the USB post was so it didn't work. Rebooting fixed it.

 

[bartolec]

Thanks, I've tried a different USB and this didn't help. I will try the other sugguestions and let you know!

 

[Brother Ron]

Thanks, I've tried a different USB and this didn't help. I will try the other sugguestions and let you know!

I have seen in the past where USB Flash drives will not load in windows. Your issue may be similiar. For example: when you plug in the flash drive, a drive letter will not populate under "My Computer". I have resolved these issues by doing the following.


1.) Right click "My Computer" and normal click on "Manage"
you will see one Big window open with two window panes

2. on the left window pane under storage click "Disk Management"
now on the right pane you should see all your disk drives. C D E etc...

3. Your USB device may be there but will not have a drive letter associated
with it. Simply right click the drive and click change drive letter. This is
where you can change the letter to something way off like S: drive.


I belive sometimes your USB Storage devices get assinged the same drive letter as another drive already in your system, therefore the USB storage device will not work. So you have to go this route to change the drive letter so it can work again. Hope this Helps...

 

[bartolec]

Brother Ron ... Thanks so much for your suggestions ... I don't know too much about computers, but what you mentioned makes sense. I tried what you suggested and got the following message:

The Disk Management Console failed to connect to the remote computer because the disk management remoting service is not in the Windows Firewall exception list. Add the disk management remoting service (dmremote.exe) to the Windows Firewall exception list and try again.

I'm not quite sure what this means, or how I go about doing this. Any suggestions would be appreciated!

 

[bartolec]

Does your camera come with software to do that?

You should be able to see it in Explorer too.

Try another USB port.

My camera did come with software, and this also usually pops up along with Picassa, but neither will come up now. As far as trying another USB port, I have tried one in the back and still nothing happens. When I have tried the one in the front on the left, it shuts the whole computer down, so I'm not quite sure what this means either, although, I'm sure it's not supposed to do that.

 

[bartolec]

doubel click your "My computer Icon"
you should see a list of drives
for example: A: (floppy drive) C: (Local disk) and maybe D: (cd rom)
Plug in your camera via USB and power it on. Watch and see if another drive pops up.
for example E: (Storage drive)
if so this is your Digital camera. If not. Have you tried a different USB port?

When I tried this, Removable Disk (F) pops up. When I clicked on this, two different things come up:
DCIM and MISC. When I clicked on DCIM, 101MSDCF comes up and when I click on this, all of my pictures are there.

So what does all of this mean?

 

[bartolec]

The first thing to always do is turn the computer off and then back on. I was having some inexpiable USB problems last week and it turned out the computer had simpley lost track of where the USB post was so it didn't work. Rebooting fixed it.

Jerry, I have tried this, as someone else suggested that I try this awhile ago, and it didn't help.

 

[Brother Ron]

When I tried this, Removable Disk (F) pops up. When I clicked on this, two different things come up:
DCIM and MISC. When I clicked on DCIM, 101MSDCF comes up and when I click on this, all of my pictures are there.

So what does all of this mean?

Any time you plug USB camera into your pc, your pc thinks it is a removable hard drive. All your pics will be located in that folder you said you found them in. you can select the pics from there and copy and paste them anywhere you want on your real hard drive ( local disk C: ) Or you can open your Picture software and choose import, then when it prompts you to choose pics to import, you simply navigate to the F: drive you mentioned and to the folder that has all the pics in them, and your software program will import them to your hard drive. Hope all this helps

But what caused your program to stop importing automatically... well, in most cases when ever you plug in a usb camera, windows may prompt you will a small window asking what do you want to do. One of the options is "Do Nothing". Maybe one day by accident you clicked "Do Nothing" so now windows does exactly that when you plug in your device..... I am just guessing here that is what happened.

 

[morriefisher]

You might have to get a card reader, they are pretty cheap & easy to use.

 

[lovefreebees]

When I tried this, Removable Disk (F) pops up. When I clicked on this, two different things come up:
DCIM and MISC. When I clicked on DCIM, 101MSDCF comes up and when I click on this, all of my pictures are there.

So what does all of this mean?

thats how i download my photos, do what you did above, on that folder were all your photos are go to the top and lick on EDIT and click on SELECT ALL, what that does is it highlights all your photos for you.
Then you go to MY DOCUMENTS then click on MY PICTURES from your Start Button on the left bottom of your screen ones you are in there go back to your photos you have highlighted and click and hold any picture and drag it into your MY PICTURES, when you are transferring (dragging) the photos make sure to minimize both windows in order to see where you are draggin the photos to. the minimize button is the one next to the red X on the top right hand corner of the window you have open it looks like two boxes. hope this helps.

Usually its the USB cord or the camera itself that isn't working when you plug the cord in, what we did for a while is we jiggled the cord thats attached to the camera from the USB port and thats how we got it to connect but it got to a point were we had to get another camera (well we had to borrow it from the in laws b/c we can afford a new one)