Today's Email!!
Hello,
Thank you for your recent order for The Gene Simmons Family Jewels
Collector's DVD Set (AAE-76855) (the "Collector's Set").
Unfortunately, due to a technical error, the price was listed as $5.00
at the time of your purchase. The correct price is $44.95. Orders
for Collector's Sets placed at the incorrect price will not be
fulfilled.
However, in recognition of our error, we are extending to all affected
customers an exclusive offer to purchase the Collector's Set for
$29.95 (not including shipping & handling, or applicable taxes). To
purchase any or all of the units of the Collector's Set that you
originally ordered at the $29.95 price, please call us toll free at
877-600-0156. To purchase the Collector's Set at the $29.95 price via
e-mail please contact us at
[email protected] or simply reply to this
e-mail . Please include the following information in your e-mail: name,
full address including zip code and order number, and the number of
units you would like to order at the $29.95 price (not incl. shipping &
handling or applicable taxes). If you do not choose to purchase the
Collector's Set for $29.95 per unit, please be aware that we will not
be able to fulfill your order.
To accept this offer and confirm your order, you will need to provide
the Customer Service Representative with the Order Confirmation number
that corresponds to this issue . If we do not hear from you, either by
phone or e-mail, by 5 pm EST on February 7, 2007, we will cancel the
portion of your order that relates to the Collector's Set and you will
not be charged. Confirmed orders for the Collectors set will be shipped
on February 9, 2007.
If you ordered products other than the Collector's Set, they have
been shipped to you according to the shipping method you selected at the
time of purchase. Rest assured you will not be charged any additional
costs related to multiple shipments.
Please note that all items are subject to availability. If you placed
more than one order that is affected by this issue you may receive this
e-mail again.
We apologize for any inconvenience this may have caused and appreciate
your understanding in this matter.
Regards,
A&E Home Video
Customer Care Team
