you'd be shocked if you heard some of the things that parents get their children to do on the phone, or what the parents themselves do. makes you wonder if some people need a course in phone etiquette, lol. it's not hard to just say "not interested" and hang up. when I first started this job, people were always so happy to hear from scholastic, but over the years, it seems as though more and more people are having problems with the company. I've been wondering why, and what's changed with the company to make people behave this way, which is another reason I was trying to get some feedback. it makes it easier to help the costumers so they'd be happy, as well as make my job a little less stressful.
As for you not getting getting any phone calls Faerieglamour, I am seriously and completely surprised, lol. maybe you never put your number down when you ordered anything.