Hi,
wondering if anyone has had problem or knows what to do about a retailer that has informed me the check has been sent on four separate occassions over a period of four months, none of which I received (with a confirmed correct address) . I have contacted them (Tivo) this last time only to have the manager say that the system shows the check has been sent out (although not tracked) and that my only option is to check with the post office as they will not send another check.
Since I get all my other mail regularly in a locked mailbox, I highly doubt that this is a post office issue. It seems more likely that this is a Tivo administrative problem if not an outright scam. I asked them if they would send me the confirmation of the cancelled checks - they couldn't help me there.
I'd like to know what recourse I can take.
wondering if anyone has had problem or knows what to do about a retailer that has informed me the check has been sent on four separate occassions over a period of four months, none of which I received (with a confirmed correct address) . I have contacted them (Tivo) this last time only to have the manager say that the system shows the check has been sent out (although not tracked) and that my only option is to check with the post office as they will not send another check.
Since I get all my other mail regularly in a locked mailbox, I highly doubt that this is a post office issue. It seems more likely that this is a Tivo administrative problem if not an outright scam. I asked them if they would send me the confirmation of the cancelled checks - they couldn't help me there.
I'd like to know what recourse I can take.
