lambition
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I just lost $99 because of Paypal.
Here is my story.
On Feb. 18, 2007, I purchased a $0.99 coupon on eBay.
On Feb. 20, 2007,
I received E-mail from seller of the coupon that they were notified by Paypal that my payment is being investigated for "unathorized payment". I loged on to Paypal to see what they were talking about because I was not notified by Paypal of anything like that. I found there was another transaction for "Dell CPX Latitude P3 Computer" purchased on eBay from someone named Chris McGeary (I contacted him as well, but never heard back). The item number was 250083315936 and the item did not even existed on eBay.
For this transaction, Paypal sent $1,550 ($1,525 for the item and $25 for shipping) to Chris McGeary, and added fund from my bank account for this payment.
Paypal put my account in limited account status and asked me to change my password to remove limited account status.
After removing limited account status, I filed unathorized transaction calim on my Paypal website (this is the only way).
On Feb. 20, 2007, Paypal tried to withdraw $1,550 from my bank account and there wasn't enough fund. It caused my bank account balance to be -1,509.90. Also there were three other payments I made, including that $0.99 coupon. All of them caused overdraft (because $1,550 cause my bank account negative balance). My bank denied $1,550 payment, but paid other three payments and they charged $33 for each of them totaling $132.
I called my bank, and they can only refund half of it as it was not a bank error.
I thought this was over after getting only half of overdraft fee.
WRONG!
On Feb. 27, 2007, Paypal tried to withdraw $1,550 again from my bank account (and this was after I filed unathorized transaction claim), since the first atempt a week ago faild.
This caused another $33 overdraft fee.
By than, Paypal finished investigation (which they probably didn't even take a look in person) after waiting a week for seller's response. There was no possible way to reopen the claim.
I E-mailed Paypal asking them to pay for this, they replied
Basically, they will take no responsibiltiy if they cause customers to lose money.
I know it wasn't my computer that was hacked as I do know how to take keep my computer secure. There is not even a ad-ware on my computer and I'm behind firewall. It was clearly their server or interface that was hacked.
Guess I'm lucky I only lost $99. When I searched for other people who had problem with Paypal, some even went bankrupt.
http://www.paypalsucks.com
Hear other's paypal horror stories.
Do no or as little as possible business with Paypal.
I removed all my bank accounts from Paypal in case this happen again.
Here is my story.
On Feb. 18, 2007, I purchased a $0.99 coupon on eBay.
On Feb. 20, 2007,
I received E-mail from seller of the coupon that they were notified by Paypal that my payment is being investigated for "unathorized payment". I loged on to Paypal to see what they were talking about because I was not notified by Paypal of anything like that. I found there was another transaction for "Dell CPX Latitude P3 Computer" purchased on eBay from someone named Chris McGeary (I contacted him as well, but never heard back). The item number was 250083315936 and the item did not even existed on eBay.
For this transaction, Paypal sent $1,550 ($1,525 for the item and $25 for shipping) to Chris McGeary, and added fund from my bank account for this payment.
Paypal put my account in limited account status and asked me to change my password to remove limited account status.
After removing limited account status, I filed unathorized transaction calim on my Paypal website (this is the only way).
On Feb. 20, 2007, Paypal tried to withdraw $1,550 from my bank account and there wasn't enough fund. It caused my bank account balance to be -1,509.90. Also there were three other payments I made, including that $0.99 coupon. All of them caused overdraft (because $1,550 cause my bank account negative balance). My bank denied $1,550 payment, but paid other three payments and they charged $33 for each of them totaling $132.
I called my bank, and they can only refund half of it as it was not a bank error.
I thought this was over after getting only half of overdraft fee.
WRONG!
On Feb. 27, 2007, Paypal tried to withdraw $1,550 again from my bank account (and this was after I filed unathorized transaction claim), since the first atempt a week ago faild.
This caused another $33 overdraft fee.
By than, Paypal finished investigation (which they probably didn't even take a look in person) after waiting a week for seller's response. There was no possible way to reopen the claim.
I E-mailed Paypal asking them to pay for this, they replied
Unfortunately, PayPal does not reimburse fees for "Non-Sufficient Funds"
for unauthorized transactions. As the majority of banks may waive these
fees in cases where the transactions are unauthorized, we recommend that
you to take a copy of the status of the unauthorized transaction to your
bank.
We value your business and regret that you have had this experience. For
further information on liability for unauthorized transactions, please go
to the User Agreement. Click the Legal Agreement link at the bottom of any
PayPal webpage and click the User Agreement link.
for unauthorized transactions. As the majority of banks may waive these
fees in cases where the transactions are unauthorized, we recommend that
you to take a copy of the status of the unauthorized transaction to your
bank.
We value your business and regret that you have had this experience. For
further information on liability for unauthorized transactions, please go
to the User Agreement. Click the Legal Agreement link at the bottom of any
PayPal webpage and click the User Agreement link.
Basically, they will take no responsibiltiy if they cause customers to lose money.
I know it wasn't my computer that was hacked as I do know how to take keep my computer secure. There is not even a ad-ware on my computer and I'm behind firewall. It was clearly their server or interface that was hacked.
Guess I'm lucky I only lost $99. When I searched for other people who had problem with Paypal, some even went bankrupt.
http://www.paypalsucks.com
Hear other's paypal horror stories.
Do no or as little as possible business with Paypal.
I removed all my bank accounts from Paypal in case this happen again.
roud:
