~Dead~
Free Dell 32 MB memory stick
Play and Win
http://www1.us.dell.com/content/topics/global.aspx/services/en/game_play?c=us&cs=555&l=en&s=biz
Learn more about Dell Services and how it delivers support at any point throughout the technology lifecycle to help you maximize the value of your IT investments.
It's easy. The game has five sections. After correctly answering the questions for each section, you'll be sent a Dell 32 MB memory stick.
How to Play
If you received a direct mail piece from Dell Services, locate the PIN on back opposite your mailing label then click to start playing.
If you need a PIN, click to fill-out a short form, which will enable you to play. http://dell1.digiknow.com/register/
Answers:
Level 5:
Deployment Services
1. Dell Custom Factory Integration service can include factory
integration of:
*All of the above
2. Does Dell Hardware Integration include factory integration of
customer-specified hardware settings or components that are
not available as Dell standard options?
*yes
3. If you used equipment is resold through the Dell Asset Recovery Service, the
value of the equipment is returned to you.
*True
Level 4:
Hardware Support Service
1. What is the best support service for servers and storage systems that covers your
entire environment, from print servers to mission critical, with a dedicated person
to your account?
*Platinum
2. CompleteCare Accidental Damage Service:
*Covers most types of accidental damage to select Dell systems and peripherals
3. Who supports Gold Technical Support (GTS) calls?
*Advanced technicians and highly qualified Technical Account Managers
Level 3:
Software Support Service
1. What is covered by Advanced Software Support?
*All of the above
2. Both Advanced Software Support and Client Software Support are telephone based
support with remote access capabilities?
*True
3. Which is not part of Client Software Support?
*Available for third-party desktops, notebooks and workstations
Level 2:
Dell Training & Certification
1. Training and Certification courses are available as both online and instructor-led?
*Yes
2. Which is not a Dell Certification Program?
*Dell Online Training
3. Training is only limited to Dell hardware, software and peripherals?
*No
Level 1:
Dell Professional Services
1. Dell Professional Services handles migration, consolidations, messaging and collaboration.
*True
2. Migration and Consolidation services include which of the following:
*All of the above
3. Dell Professional Services modular fixed-scope, fixed-priced offerings:
*All of the above
Free Dell 32 MB memory stick
Play and Win
http://www1.us.dell.com/content/topics/global.aspx/services/en/game_play?c=us&cs=555&l=en&s=biz
Learn more about Dell Services and how it delivers support at any point throughout the technology lifecycle to help you maximize the value of your IT investments.
It's easy. The game has five sections. After correctly answering the questions for each section, you'll be sent a Dell 32 MB memory stick.
How to Play
If you received a direct mail piece from Dell Services, locate the PIN on back opposite your mailing label then click to start playing.
If you need a PIN, click to fill-out a short form, which will enable you to play. http://dell1.digiknow.com/register/
Answers:
Level 5:
Deployment Services
1. Dell Custom Factory Integration service can include factory
integration of:
*All of the above
2. Does Dell Hardware Integration include factory integration of
customer-specified hardware settings or components that are
not available as Dell standard options?
*yes
3. If you used equipment is resold through the Dell Asset Recovery Service, the
value of the equipment is returned to you.
*True
Level 4:
Hardware Support Service
1. What is the best support service for servers and storage systems that covers your
entire environment, from print servers to mission critical, with a dedicated person
to your account?
*Platinum
2. CompleteCare Accidental Damage Service:
*Covers most types of accidental damage to select Dell systems and peripherals
3. Who supports Gold Technical Support (GTS) calls?
*Advanced technicians and highly qualified Technical Account Managers
Level 3:
Software Support Service
1. What is covered by Advanced Software Support?
*All of the above
2. Both Advanced Software Support and Client Software Support are telephone based
support with remote access capabilities?
*True
3. Which is not part of Client Software Support?
*Available for third-party desktops, notebooks and workstations
Level 2:
Dell Training & Certification
1. Training and Certification courses are available as both online and instructor-led?
*Yes
2. Which is not a Dell Certification Program?
*Dell Online Training
3. Training is only limited to Dell hardware, software and peripherals?
*No
Level 1:
Dell Professional Services
1. Dell Professional Services handles migration, consolidations, messaging and collaboration.
*True
2. Migration and Consolidation services include which of the following:
*All of the above
3. Dell Professional Services modular fixed-scope, fixed-priced offerings:
*All of the above
Last edited by a moderator:
