How Reliable Are Tiger Direct Rebates?

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ucfwoodsy

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Can someone please shed some light on Tiger Direct Rebates
 
first, are you sure its from tiger direct and not the manufacturer or a 3rd party rebate handler? I've never actually gotten any rebates through tiger direct, but most people don't like their service. Personally I've never had any problems with things i order from TD.. but if heard some horror stories. sorry .. i guess this doesn't really answer your question =/
 
i wouldnt waste your time with tigerdirect, much less their rebates.

there are so many horror stories about TD, and i dont think many people get theri rebates back.
 
If it is a third party manufacturer rebate, go for it. TigerDirect rebates, stay away.
 
Wow. I wouldnt have thought that TD was so bad. I mean, my logic is that a company doesnt stay around as long and get as big as TD by being unreliable. But, as my mom says, just shows to go you.
 
Yeah... I ordered my Abacus watch from TigerDirect the other day and it shipped literally instantaneously through UPS Ground so their regular service is good but their in house rebate service is terrible.
 
i ordered a computer case from them once and it came broken and they said to me that it wasn't their problem to call the manuafactuer, called them and they wouldn't have anything to do with it. :banghead:
 
i havent had a chance to shop at tigerdirect. one of my friends just bought something there, he didn't complain about the stuff he got.....

i'd rather shop at newegg.........
 
I successfully got my rebate(s) recently from Tiger direct (via onrebate.com)
I called them about a month after mailing it and they could'nt
locate it. I refaxed it and they approved it immediately. The check(s)
arrived around 6 weeks later. The OnRebate.com customer service
was quite good.
 
I order from TD a pretty good amount of time and they have good shipping times its just the actual rebate from them takes ages! They're good if you want a good deal (minus rebates) but bad otherwise!
 
I just sent in a rebate for the AMD 64 with MOBO deal they had posted. I really like my new computer. I hope the rebate goes through. The rebate is going through onrebate.com.
 
Awhile back I did have a rebate from TD. My rebate was on 2 SD cards. I needed more memory for my camera for my Vegas trip. I received 1 rebate on the one card and not the other. Called and refaxed the info to them. Did get both rebates, but took at least 4 months.
 
My tigerdirect rebate never came.

However, for other products, where rebate was not offered by tigerdirect, it came through.


so i would say, if the rebate is not offered directly by tigerdirect, you shouldn't have any problems.
 
I had a horrible time with my rebates from TigerDirect, but it was actually a Soyo rebate. I know TigerDirect sells a lot of their items, but I had to call several people after unanswered email requests to even get a response. Then I had to resubmit via certified mail to get my rebate. I think the ultimate responsibility lies with TigerDirect because they should not post rebates from a manufacturer that is known to have so many problems. It's just bad business. I'll never buy from them again.
 
I have to say, I'm really happy with onrebate.com so far. I made a mistake and sent in the wrong UPC with my rebate. I caught it a few days before the rebate had to be postmarked.

I had no problems getting through and talking to a live person who was very friendly. In 5 minutes I had a number to fax the corrected material to.

My rebate has been approved and now I'm just waiting for the check.
 
TigerDirect's Rebate Guarantee

Just thought some of you might get a kick out of reading this...

http://www.tigerdirect.com/sectors/rebates/rebate-guarantee.asp

We guarantee that every rebate we offer on our site or in our catalogs is honored. We guarantee you'll be paid the rebate amount---even if we have to pay it ourselves. Just refer to the simple guidelines below and we'll guarantee the payment of your rebate...Even in the rare event the manufacturer does not. Just one more way that TigerDirect.com stands behind everything we sell. Every day...
1. You must have followed all rules posted on the manufacturer's rebate.
2. You have copies of all documentation associated with the rebate.
3. You must have submitted your rebate on time, in compliance with the manufacturer's postmark requirements. Sorry, but
WE CANNOT GUARANTEE a rebate if the claim was submitted late.
4. You must supply us with proof of on-time submission (i.e.: USPS Return Receipt).
5. You must have allowed enough time for the manufacturer to process your rebate (typically 8-10 weeks).
If you have complied with all requirements listed above, and have yet to receive payment or a denial letter (and you have allowed 10 weeks for processing) PLEASE CONTACT US IMMEDIATELY!

When you call us....
1. Please have your TigerDirect.com Order Number ready.
2. Please gather all documentation before you call (I.e.: invoice, rebate documents, UPC labels, etc.).
3. Please have Postal receipt or tracking number available to verify rebate submission was made before rebate expiration date.
4. Be prepared to fax, mail or e-mail us the above documentation as proof of your rebate submission.
5. Download the "Rebate Guarantee Submission Form". Complete the form and submit it with the documentation as stated above.

What We Will Do...
1. When we receive your documentation, we will review your submission to ensure compliance.
Within 10 days of reviewing your submission documents we will notify you of our findings and we will cut a check and send it to you immediately, or that your claim was found to be out of compliance and you are not eligible to receive a rebate.

Note: Maximum of 5 Rebate Guarantee claims per household per year.

Rebate Guarantee Submission Form >>
Click to expand...
 
I caught that too when I read it. Now, most people aren't going to get a return receipt when they mail a rebate.
 
File a complaint Against TigerDirect

• File a Complaint with the Florida Attorney General's Consumer Protection Office

http://www.myfloridalegal.com/ConsumerComplaint.pdf

• File a Complaint with the Miami-Dade County's Consumer Services Department

http://www.miamidade.gov/csd/complaint.asp

• File a Complaint with your state's Attorney General's Office

• File a complaint with the Federal Trade Commission

http://www.ftc.gov/ftc/consumer.htm


Tiger Direct, Inc.
7795 W Flagler St. Suite 35
Miami, FL. 33144
 
TigerDirect are not relible at all. "Buyer Beware"

I am having a hassle right now over rebates. I bought a barebones computer from TD, the parts included 5 rebates. The purchase was 12/1/2012 still have not received any money, just excuses. I have refilled and complained at least twice for every rebate, you would think some consumer’s protection dept would make them be honest. The reply about the rebates are the manufactures’ and not TD's, is the same lame excuse TD gives, reply sounds like it was written by TD shill. If TD offers it they are responsible, they setup these rebates as a marketing tool, I'll call it that, it's really a scam.
 
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