Is fried motherboard usually cover under warranty?

lap1314134

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I have a motherboard for a while now and last night, it died on me. I had an external hard drive connected to it and when I tried to safely removed it, it says it's busy therefore I just unplug the hard drive usb cable. after that i smell smoke... i didn't do any modding or overclocking, therefore is it cover under warranty? anyone know?
 
It should Be covered. A friend of mine had a dell pc that stopped working after an electrical storm power outage. They called dell and dell asked if it was damaged by an electrical storm, she told dell probally. Dell told her it was not covered under warranty since the power storm damaged it. I called Dell back for her and told dell the Mother Board will not power on. Dell asked me the same question, My answer: "It is summer time, we have electrical storms almost everday, but there is no way for us to determine if the electrical Storm was the cause of the bad/faulty Motherboard." Dell overnighted her a replacement Mother board free of charge.

It is all in the wording of how you tell the Manufacture why your mother board is not working. Try telling the Manufacture that your PC will not boot, sometimes it is best to play dumb, and let them trouble shoot it is a bad motherboard, not you telling them it is bad.
 
Motherboards usually have a warranty of one year. If you are within that timeframe, I'd get a replacement from the manufacturer.
 
How old is it, and how long is your warranty for? Thats the easiest way to tell. Either way, they may try to get out of it by saying you need to contact the maker of the drive, since its that component which caused the problems. And of course the makers of the drive will blame the MB... argh. Aint technology wonderful?
 
How old is it, and how long is your warranty for? Thats the easiest way to tell. Either way, they may try to get out of it by saying you need to contact the maker of the drive, since its that component which caused the problems. And of course the makers of the drive will blame the MB... argh. Aint technology wonderful?


LOL...so true. They just point fingers at each other. It's 2 1/2 years old...but it has 3 years warranty.

I like how one of the member suggested it...just play dumb. I think that's what I'm gonna do. Thanks for the suggestions.. :-)
 
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