If you are looking to keep the price down (which I assume you are since you are a Spoofee member) make sure you have everything packed. They charge for boxes, packing material, blankets and even tape they use on boxes. If they think your box isnt secure enough they will tape it.
Dont be afraid to check over the paper work after they are done - every item should have a sticker that is recorded. The guys we used were super fast like they were in a hurry, but they were good. Only one thing got broke on the trek from NY to FL and it was a box that I packed. I did find out after the fact that the guy who packed Kadin's crib cut the strings on the little kicking piano thing that was tied to his crib rails instead of untying them.....
They did misplace our dog's kennel and my hubby's toolbox, but they checked the warehouse and found it. So over all it was a good experience. And I tell ya, it was a whole lot easier driving down with Kadin (who was just over a year) and 2 dogs!
Good luck with the move!