qualify if: You were charged in-game currency for items you didnt want between January 2017 and September 2022, Your child made charges to your credit card without your knowledge between January 2017 and November 2018, or Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges.
An eligible epic account ID number is required.
https://www.fortniterefund.com/File-a-Claim?portalid=0?portalid=0
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